Cut

Mr Murray is having a problem with his insurance.

But consider this. I bought my insurance from comparethe market.com, an “insurance intermediary”, who took a cut. They got it from CETA, an “insurance broker”, who took a cut. They got it from Arkel, an “underwriting agent”, who took a cut. They were acting on behalf of Chaucer Insurance, whose frontmen get a cut from China Re, who ultimately get the profit, which goes to the Chinese State.

It is amazing there is anything left from my £450 to be pooled for the payment of claims. Which is perhaps why any claims immediately go to a loss adjuster – who of course gets yet another cut – and we have weeks of messing around, including drone shots of a roof you can walk on.

For me the worst part of this has been that every individual I have spoken to, in all these companies, has seemed a really nice person, genuinely wanting to help, but stuck there wearing a headset, reading limited responses from a screen, operating within their tiny delimited space in this nightmarish corporate jungle.

As absurd as this is, consider how more absurd is the now standard practise in government of contracting out jobs to companies that contract out to companies that contract out... God forbid the money allocated to a task should actually be spent on it, rather than whittled down in a bizarre game of corporate pass the parcel where every player takes a cut of the prize.