With one simple tale, she summarised the process whereby people at work feel no connection with whatever they're producing. She was working on an assembly line, on which apple pies would emerge from an oven, then Smith and her colleagues would pick them up as they passed and place them in their boxes. Every single time, she said, as the pies approached, one worker who'd been there 20 years would flare his nostrils, look menacingly at them and snarl, "Here come the little fuckers."- from Mark Steel's obituary for British comedian and radio performer Linda Smith.